Tuesday, June 8, 2010

Pedal Repair

Among the goods and services I offer is mail-in effects pedal repair. People often feel a bit odd sending their stuff off in the mail so the clearer everybody is about how it all works the better. Like Ben Franklin said there is no contract that a crook won't break, the purpose of a contract is so that honest people can avoid misunderstanding. So this is just trying to make sure that everything is covered and you know what to expect.

Typical effect pedal repairs are done for a flat rate of $50, $55 (shipping has gone up) payable on completion when the pedal is ready to be shipped back and includes parts, labor, shipping and paypal fees. This covers repair, general reconditioning and preventative maintenance. I test the pedal and correct any problems found in addition to the complaint.

If a pedal is in extremely poor condition, has suffered from corrosion or requires exotic or rare components an estimate for the actual repair costs will be prepared and sent by email. This is not common, but does happen. I haven't had to send an estimate over $100 for a pedal yet. If an estimate is declined the charge for the diagnosis, estimate and return shipping is $10.

Email me for the shipping address and phone and to let me know when you send something. When I receive the unit I'll reply to let you know it's here. You'll get another email when the pedal is either repaired or if parts need ordering. This usually takes about a week. Some parts orders can be slow and can take a few weeks. Most common parts are on-hand and ready to go. Some older pedals used components that are almost impossible to find like the SAD1024 IC. When there is a problem like that I'll keep you informed of the hunt.

Short version: Email me. Ship the broke thing. Get an email back when it's here. Get another email saying it's fixed. Paypal $55. Get your fixed, clean and healthy pedal back in the mail.

Please include your name, address, email and the problem on paper with the pedal.

Thanks for reading. I've repaired a lot of pedals over the years and am looking forward to taking care of your gear.

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